Restaurant Operations Analyst

About Us

Imagine: Within the tap of a button, a perfectly prepared meal from your choice of cuisines appears at your doorstep in minutes. That’s what our customers experience.  

At Wonder, we believe everyone has the right to great food. That’s why we’ve created the next generation of restaurant chains powered by an advanced mobile platform that lets our customers experience the world’s most delicious food—anytime, anywhere. We partner with world-renowned chefs to craft exclusive menus and bring their unique recipes right to you on our mobile restaurants. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing fast. Join us in pioneering a future that approaches food equitably, sustainably, and thoughtfully. You’ll work in a supportive and collaborative environment where our culture and our values—Mastery, Compassion, and Courage—are taken as seriously as delivering an incredible experience for our customers. 

About the role

We are looking for an analytical and food-loving Analyst to partner with the General Manager to support the financial and experiential performance of one or many of the top cuisines and restaurants on the Wonder platform. You will work closely with our world-class culinary team, top chefs, restaurateurs, and our operations, finance, marketing, and hospitality teams to ensure 100% customer satisfaction and on-plan P&L performance.

About the role

  • Leverage data to surface deep insights that will enable the Restaurants team to optimize their strategy. 
  • Drive operational proficiency to identify macro level problems and work with stakeholders to correct.
  • Assist in the development of restaurant and cuisine-level strategies that drive performance of restaurants/cuisines and ladder into company-wide strategic goals and financial targets. Execute effectively against that strategy  
  • Analytical rigor to achieve target KPIs and control network level levers to optimize unit economics 
  • Understanding and driving the strategy for cuisine level expansion (inventory, forecasting, etc.) 
  • Monitoring for continuous improvement in cuisine-level customer experience, including across packaging, culinary engineering, content, and customer experience. 
  • This position will spend time in Parsippany, New Jersey as well as in our corporate headquarters in Manhattan.

The experience you have

  • 2+ years of experience in Operations, Finance, or Management Consulting. 
  • Strong experience with SQL. 
  • Experience with Looker or other Data Visualization tools.
  • Highly analytically rigorous problem-solver; bias to data in decision-making. Ability to translate data into action and insights.  

The way you work

  • You craft positive approaches with the pursuit of excellence for our people and customers in mind
  • You solve problems and make decisions informed by data, insights, and good judgement
  • You gain trust through open dialogue, embracing change, and actively seeking feedback
  • You roll up your sleeves to find efficiencies and problem solve

Benefits

We offer a competitive salary package including equity and 401K with matching. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

Base Salary Range: $85,000 - $120,000

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