Restaurant Manager

About Us

WonderX is a Wonder Group company where we explore, launch and build complementary businesses that all have the same goal – to offer access to the world’s most delicious food—anytime, anywhere.  We excel at ideating concepts, getting them to market quickly and intently focus on market feedback in order to learn and iterate so that we build new businesses that grow and scale successfully.

The Wonder Group is led by a team of experienced entrepreneurs including some of the most accomplished leaders and operators in the technology, culinary, and logistics industries. Backed by top-tier venture capitalists, we’re moving quickly to pioneer the future of food.

If you join our team, you’ll work in a supportive and collaborative environment where our culture and our values—Mastery, Compassion, and Courage—are taken as seriously as delivering an incredible experience for our customers.

About the role

The Restaurant Manager has the responsibility of overseeing the daily operations of their restaurant. The Restaurant Manager will lead with a focus on exceptional customer service and results. They will manage team members and all front and back of house operations to create the ultimate customer experience.

In this role you will

Manage Operations and Drive Results   

  • Manage, engage, and motivate team of hourly restaurant employees
  • Hire, onboard, and train best in class talent for your restaurant 
  • Manage P&L to meet operational goals and budget  
  • Successfully and consistently communicate team wins, priorities, best practices, and operational changes
  • Serve as a role model for high quality, hands on, floor management - including effective deployment of labor to maximize throughput
  • Address performance issues quickly and respectfully by coaching, counseling, and managing any conflicts
  • Deliver restaurant sales and service times by removing any barriers to success
  • Oversee inventory management and food safety to ensure accuracy and efficiency; ensure employees are following procedures for shelf life and product dating  

Manage Food Safety and Team Member Safety   

  • Promote team member safety inside and outside of the store by consistently communicating the importance of safety and leading by example
  • Ensure that food safety and security standards are met and adhered to consistently

Provide Best in Class Customer Service   

  • Ensure all team members are providing excellent customer service   
  • Monitor team performance from a customer’s point of view and recognize good performance from the team  
  • Schedule daily labor requirements that meet the needs of the business and provide great customer service experiences

The experience you have

  • 3+ years’ experience in a restaurant management role, either in Quick Service Restaurant (QSR) or full-service restaurant  
  • Managed and developed 15+ team members per shift
  • Ability to lead and motivate a team in a fast-paced environment
  • Excellent verbal, written, and communication skills 

Benefits

We offer a competitive salary package including equity and 401K with matching. Additionally, we provide multiple medical, dental, and vision plans to meet all our employees' needs as well as many benefits and perks that are not listed.

Base Salary Range: $89,250