Dispatch Operations Specialist

About the role

As a Dispatch Operations Specialist, you will be essential in executing the Wonder experience. In this role, you are an important connection point to our customers and bringing our brand to life by accurately and efficiently reviewing orders, assigning delivery, and controlling the flow between all departments in the restaurant.

As a Dispatch Operations Specialist, you will:

• Act as liaison between completed orders and couriers
• Reviews final orders to ensure completeness and accuracy
• Adheres to takeout/delivery packaging guidelines to ensure consistent guest experience
• Follow processes to ensure order accuracy and timeliness
• Maintains a clean an organized station. Ensures cleanliness of packaging material
• Provide additional operational support as needed

Dispatch Operations Specialist role details 

• Salary: $21/hr
• Job Location: Upper West Side, NY
• FT w/Benefits
• Shift Details: Evenings and weekends are required
• Career advancement opportunities 

The experience you have

• 1+ years of experience working in a fast-paced restaurant environment or a related field 
• Previous host/cashier experience in restaurant or hospitality is a plus.
• An eye for detail and a drive for efficiency and accuracy
• Ability to work as a team member and prioritize tasks
• Comfortable using tech and apps, bonus points for logistic
• Maintains composure and consistently follows policy and procedure

Benefits

• Medical, dental, vision 
• Health savings account with employer match 
• 100% employer paid life insurance 
• 2x pay if you work on holidays 
• Learning and development opportunities to advance your career 
• Wonder offers hourly employees stock options

About Us

Imagine: Within the tap of a button, a perfectly prepared meal from your choice of cuisines appears at your doorstep in minutes. That’s what our customers experience.  

At Wonder, we believe everyone has the right to great food. That’s why we’ve created the next generation of restaurant chains powered by an advanced mobile platform that lets our customers experience the world’s most delicious food—anytime, anywhere. We partner with world-renowned chefs to craft exclusive menus and bring their unique recipes right to you on our mobile restaurants. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing fast. Join us in pioneering a future that approaches food equitably, sustainably, and thoughtfully. You’ll work in a supportive and collaborative environment where our culture and our values—Mastery, Compassion, and Courage—are taken as seriously as delivering an incredible experience for our customers.