Bike Courier

About the role

Ready for a new kind of career? If you're looking for competitive pay, a door-opening career, and a role where your creativity and independence can shine, we want to meet you!  

As a Delivery Bike Courier, you will be making timely and safe deliveries via bicycle from our Wonder restaurants to our customers’ homes. In this role, you are an important connection point to our customers and bring our brand to life.

As a Delivery Bike Courier, you will:

• Pick up and deliver various food packages to specified locations, as per the delivery instructions provided by dispatch staff and/or the provided app
• Verify addresses and locations before each delivery to ensure that there are no errors, as well as carefully plan travel routes to ensure that packages are delivered to customers in a timely manner
• Secure packages to prevent damage during transit with provided bag(s)
• Confirm order status via app at both pickup from location and delivery to the customer
• Regularly communicate with dispatch staff to provide delivery exceptions and notify dispatch of any conditions that may delay or impact deliveries
• Create a positive customer experience at time of delivery through positive and professional interaction with the customer and by answering any questions the customer may have regarding their delivery
• Wear provided Wonder uniform

Bike Courier Role Details 

• Pay Rate: $12.50/hour + tips, with a guarantee of at least $21/hour
• Job location: Manhattan, NYC
• Part-time 3-hr schedules up to 15 hours/week, must work two days between 5-9pm Thurs-Sun

Role Requirements 

• Courier Bicycle specifications:
• • Must have a reliable, well-maintained electric bicycle (E-Bike) 
  • Bike rack must be a minimum of 18"" long 
  • Scooters, mopeds, or any gas powered bicycles not eligible 
• Must have a smart phone with downloadable app capability and be familiar with routing/GPS tools (iPhone 6 and above, newer Android models)
• Available on evenings & weekends
• Sound knowledge of road safety regulations
• Ability to work well under pressure and with a sense of urgency
• Strong problem-solving skills
• Excellent organization and time management skills
• Effective communication skills
• Reliable and punctual
• Must be at least 18 years old and legally authorized to work in the US 

About Us

Imagine: Within the tap of a button, a perfectly prepared meal from your choice of cuisines appears at your doorstep in minutes. That’s what our customers experience.  

At Wonder, we believe everyone has the right to great food. That’s why we’ve created the next generation of restaurant chains powered by an advanced mobile platform that lets our customers experience the world’s most delicious food—anytime, anywhere. We partner with world-renowned chefs to craft exclusive menus and bring their unique recipes right to you. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing fast. Join us in pioneering a future that approaches food equitably, sustainably, and thoughtfully. You’ll work in a supportive and collaborative environment where our culture and our values—Mastery, Compassion, and Courage—are taken as seriously as delivering an incredible experience for our customers.